Join the Access to Justice Movement

Tell us your A2J Innovation Story

Join the access to justice movement

A2JBC is a social impact network, connecting stakeholders who want to improve access to justice for British Columbians and encouraging them to take action to make a difference. We believe that access to justice is most likely to be achieved in BC, and beyond, if justice system stakeholders:

  • act collaboratively;
  • take a user-centred approach
  • innovate and experiment, which means being prepared to fail, and;
  • are informed by evidence, not just by what they think is best.

We are looking for stories that illustrate one or more of these attributes. Please tell us your access to justice innovation story. It doesn’t have to be a story of success. We are committed to the idea that we can often learn more from failures than from successes. Send your story to

Please include the name and email address of someone in your organization in case a reader wants to follow up. A2JBC is about connecting people, and others might learn from your story, or have something to share with you that you can learn from.

A2J Innovation Stories

MyLawBC empowers people to solve family disputes outside of the courtroom 

March 25, 2020 – In response to the surge in self-represented litigants bringing family law matters to court, Legal Aid BC (LABC) created Amidst the evolving pandemic, MyLawBC continues to give users access to justice through two online, interactive dispute resolution tools.

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Youth Voices Initiative gets children’s voices heard during family separation

March 4, 2020 – Using human-centred design principles, the BC Family Justice Innovation Lab and their Young People’s Leadership Group developed a multimedia platform where young people can share their stories about the experience of separation.

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A Law Firm’s story of Evidence Based Innovation

Feb. 12, 2020 – Tom Spraggs, and his firm Spraggs Law, constantly gather data to figure out which clients at his firm are satisfied and which are not, and then adopts new processes and technologies to increase the firm’s efficiency and quality of service

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BC Court of Appeal Collaborates to Streamline Filing Notices of Appeal

Feb. 5, 2020 – In 2015, members of the BC Court of Appeal began a project that would digitize the filing of factums. The Court of Appeal, Court Services, filing agents and many others worked together to develop the system.

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Property Assessment Appeal Board’s Solution Explorer walks users through the ODR process

Jan. 29, 2020 – The team at the Property Assessment Appeal Board has developed an Online Dispute Resolution service and a Solution Explorer that assists users in resolving their residential appeals.

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Helping families with increased efficiency AND an easier system – FMEP goes Online

Oct. 22, 2019 – Chris Beresford and his team at the Family Maintenance Enforcement Program (FMEP) have set up an online system so that each client involved in a Family Maintenance file can set up their own personal, secure online account.

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Invaluable Assistance for Self-Represented Litigants

Sept 5, 2018 – With an increasing number of persons finding themselves having to represent themselves before courts and tribunals, one of the first problems many of them face is the need to fill out complex and often lengthy legal forms.

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Collaboration between BC Provincial Court and Clicklaw gives people up-to-date one-page summaries of Legal Resources Online

March 28, 2018 – A Provincial Court Judge noted that there were a lot of online resources that would be useful for people representing themselves in court, but no simple way for those people to find out about those resources.

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Rise Women’s Legal Centre Uses “Unbundling” of
Legal Services to Help More Women With Family
Law Disputes

March 28, 2018 – Due to overwhelming need, it quickly became clear that full representation services for every client, often known as “general retainers”, would not be practical at Rise Women’s Legal Centre. By providing full representation to everyone who wanted it, the clinic would have reached capacity in its first term.

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